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Welcome to Kaplan FAQs
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ACA: How do I book my exam? (incl. computer based)
ACA: Do course fees include the exam fees?
ACA: Can I sit an exam at a Kaplan Centre if I am an external student?
ACA: How many times can I attempt an exam?
ACA: Am I entitled to any exemptions?
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Funding and course fees
ACA: Am I eligible for funding?
ACA: Are there any discounts available?
ACA: Are the ACA fees included in the course price?
ACA: Do my company get a discount? (and how much is it?)
ACA: When will my card be debited?
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Product and course information
ACA: How long will it take to become fully qualified?
How many modules are in the ACA Qualification?
Is the Pass Guarantee available on ACA?
ACA: What Study Methods are available to me?
When do I have to register with the ACA governing bodies?
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Materials and learning resources
ACA: What study materials are included in the price?
ACA: How much do I need to pay for shipping?
ACA: Can I pick up my study materials from a Kaplan centre?
ACA: How do I clear my browser history (cache files) in Internet Explorer?
ACA: What is my Kaplan student number/contact ID?
How do I make a complaint?
ACA: How do I unsubscribe from marketing emails?