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Welcome to Kaplan FAQs
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CIMA: What should I do if I have a problem booking my exam?
What types of questions appear on Objective Tests?
How should I prepare for an Objective Test?
What happens during an Objective Test?
CIMA: How do I book my exam? (incl. computer based)
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Funding and course fees
CIMA: How can I pay for my course?
CIMA: Am I eligible for funding?
CIMA: Are the CIMA Fees included in the course price?
CIMA: Do my company get a discount? (and how much is it?)
CIMA: When will my card be debited?
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Product and course information
CIMA: How long will it take to become fully qualified?
How many modules are in CIMA Certificate/Professional?
Is there a deadline to book my course?
CIMA: What is the Pass Guarantee?
CIMA: Do I need to book time off work for my course?
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Materials and learning resources
CIMA: What study materials are included in the price?
CIMA: How much do I need to pay for shipping?
CIMA: I haven't received my materials yet?
CIMA: Can I pick up my study materials up from a Kaplan centre?
CIMA: How do I clear my browser history (cache files)?
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What is my Kaplan student number/contact ID?
CIMA: How do I make a complaint?
CIMA: How do I unsubscribe from marketing emails?
CIMA: I am having trouble enrolling online