Welcome to Kaplan FAQs

Exams 8

• CFA: How do I book my exam?
• CFA: Do course fees include exam fees?
• CFA: How many times can I attempt an exam?
• CFA: Am I entitled to any exemptions?
• CFA: Is there an exam entry deadline?

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Product and course information 18

• CFA: How many levels are in the CFA Qualification?
• CFA: Is there a deadline to book my course?
• CFA: Do I need to book time off work for my course?
• CFA: What Study Methods are available to me?
• CFA: What is the recommended sitting order?

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Materials and Learning Resources 5

• CFA: What study materials are included in the price?
• CFA: How much do I need to pay for shipping?
• CFA: I haven't received my materials yet?
• CFA: Can I pick up my study materials from a Kaplan centre?
• CFA: What happens if any items I've ordered are not yet available?

Funding and Course Fees 6

• CFA: Does my company get a discount? And how much is it?
• CFA: When will my card be debited?
• CFA: Where can I find course prices?
• CFA: Can Kaplan support me as an international student?
• CFA: Is there an option for a payment plan? How does this work?

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Kaplan Information 7

• CFA: What is my Kaplan student number/contact ID?
• CFA: How do I make a complaint?
• CFA: I am having trouble enrolling online
• CFA: I haven't received my enrolment confirmation
• CFA: I want to enrol but can't find the course I'm looking for online. Why?

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