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Welcome to Kaplan FAQs
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CAIA: How do I book my exam?
CAIA: Do course fees include the exam fees?
CAIA: How many times can I attempt an exam?
CAIA: Is there an exam entry deadline?
CAIA: What is the pass mark?
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Funding and Course Fees
CAIA: Does my company get a discount? How much is it?
CAIA: When will my card be debited?
CAIA: Where can I find course prices?
CAIA: Can Kaplan support me as an international student?
CAIA: Is there an option for a payment plan? How does this work?
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CAIA: How do I make a complaint?
CAIA: When will my online access be granted?
CAIA: I am having trouble enroling online
CAIA: What is my Kaplan student number/contact ID?
Materials and Learning Resources
CAIA: What study materials are included in the price?
CAIA: How much do I need to pay for shipping?
CAIA: I haven't received my materials yet?
CAIA: Can I pick up my study materials from a Kaplan centre?
CAIA: What happens if any items I've ordered are not yet available?
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Product and Course Information
CAIA: How many levels are in the CAIA Qualification?
CAIA: Is there a deadline to book my course?
CAIA: Do I need to book time off work for my course?
CAIA: What Study Methods are available to me?
CAIA: What is the recommended sitting order?
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