New support ticket
Check ticket status
Welcome to Kaplan FAQs
What can we help you with today?
Enter your search term here...
IMC: How do I book my exam?
IMC: Do course fees include the exam fees?
IMC: How many exams are in the IMC qualification?
IMC: What resit options are available to me if I fail my exam?
IMC: How many times can I attempt an exam?
See all 10 articles
Product and Course Information
IMC: Is there a deadline to book my course?
IMC: Do I need to book time off work for my course?
IMC: What Study Methods are available to me?
IMC: What is the recommended sitting order?
IMC: What if I can't attend some course dates? Can I mix and match?
See all 15 articles
Materials and Learning Resources
IMC: What study materials are included in the price?
IMC: How much do I need to pay for shipping?
IMC: I haven't received my materials yet
IMC: How do I contact my tutor?
IMC: Can I pick up my study materials from a Kaplan centre?
Funding and Course Fees
IMC: Does my company get a discount? How much is it?
IMC: When will my card be debited?
IMC: Where can I find course prices?
IMC: Can Kaplan support me as an international student?
IMC: Is there an option for a payment plan? How does this work?
See all 6 articles
IMC: What is my Kaplan student number/contact ID?
IMC: How do I make a complaint?
I am having trouble enrolling online
IMC: I haven't received my enrollment confirmation
IMC: I've placed an order / enrolled but have made an error. How do I change this?
See all 8 articles