If you have an administrative query or an issue with using MyKaplan, contact our Student Services team

If you have a query about the subject matter you’re studying in your course, contact our Academic Support team (where available) using the Live Chat, Request a Callback or Email tools in MyKaplan.

Where Academic Support is not yet available for your course, contact your course tutor directly using the Email tool in MyKaplan. The email tool can be accessed from your homepage for each course by clicking on the envelope icon.