Classroom course materials are provided on the first day of your course. If you requested delivery of your study material, the items should be delivered to you in the timescales below. 


Our standard delivery times for online materials are:

Within 2 working days*


Our standard delivery times for hard copy materials are:

Within 2 working days (UK)*

Within 3 working days (EU)*


*Subject to availability.


If your materials have not been received within these timeframes please contact Financial Markets Customer Services on 02079203060 or email citybookings@kaplan.co.uk