Welcome to Kaplan FAQs

What can we help you with today?

My Account

question_answer
Why haven’t I received my enrolment confirmation?

Enrolment confirmations are issued by email. If you haven’t received a confirmation email, please check your junk email folder. You can check the email addr...

Mon, 9 Apr, 2018 at 2:53 PM
question_answer
How do I update my contact details?

After logging into MyKaplan you can access your account by clicking on the button in the My Account section located directly above your calendar.

Mon, 9 Apr, 2018 at 12:14 PM
question_answer
How do I change my password?

You can change your password by using the 'forgotten password' link on the MyKaplan login page. You can also change your password after you’re log...

Mon, 9 Apr, 2018 at 12:15 PM
question_answer
Can I use the same username to buy courses and materials?

Yes, the username and password you have is the same for MyKaplan, for buying online on the Kaplan UK and Kaplan Publishing websites, and for accessing your ...

Mon, 9 Apr, 2018 at 12:16 PM