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Kaplan information

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Do I get tutor support with book orders?

No tutor support is offered when ordering books, except for the CIMA essentials pack.

Wed, 16 May, 2018 at 12:55 PM
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How do I make a complaint?

If you want to make a complaint, we recommend raising the issue informally with a member of staff you feel comfortable with. They'll do everything they...

Wed, 16 May, 2018 at 1:03 PM
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How do I know if the material I have is still valid?

Materials are valid for the sitting dates stated on the book. Some book material doesn't always chage, however.

Wed, 16 May, 2018 at 1:18 PM
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What are the online tuition videos?

These videos cover the key topics of the paper you have bought them for. They are not Live Online or OnDemand videos.

Wed, 16 May, 2018 at 1:21 PM
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What are the online revision videos?

These videos cover the key topics of the paper you have bought them for. They are not Live Online or OnDemand videos.

Wed, 16 May, 2018 at 1:22 PM
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What is the complete learning solution?

This is a package that includes all the materials you'll need to study: study texts, exam kits, pockets notes and the final assessment with answers. Yo...

Wed, 16 May, 2018 at 1:25 PM
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Can I buy Tax specific books?

No, we don't sell tax books on Kaplan Publishing. You buy books directly from Tolley's.

Wed, 16 May, 2018 at 1:27 PM
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Can we buy the familiarisation/intergrated workbook?

No, you would have to be enrolled on an OnDemand, Live Online or Classroom course to receive this book.

Wed, 16 May, 2018 at 1:28 PM