Welcome to Kaplan FAQs

What can we help you with today?

Materials and Learning Resources

question_answer
CMP: How much do I need to pay for shipping?

UK delivery is £25, European delivery is £40. If preferred, material can be collected from our Borough High Street Centre SE1 1HR.  Please call or email ...

Fri, 16 Nov, 2018 at 8:53 AM
question_answer
CMP: Can I pick up my study materials from a Kaplan centre?

Yes we do offer this option. However we would require this in writing via email to citybookings@kaplan.co.uk before the team can make the necessary arrangeme...

Fri, 16 Nov, 2018 at 8:54 AM
question_answer
CMP: What study materials are included in the price?

You will get the following: CISI workbook, Pocket Notes, MyKaplan Online Chapter Question and Mock Exam, Chapter Question and Mock Exam Book, MyKaplan Onlin...

Fri, 16 Nov, 2018 at 8:54 AM
question_answer
CMP: I haven't received my materials yet

With a typical CMP Package, you should receive the training manual along with a question and answer book. If you have put through an order and not received a...

Fri, 16 Nov, 2018 at 8:55 AM
question_answer
CMP: How do I contact my tutor?

You can contact your tutor through your MyKaplan portal.

Fri, 16 Nov, 2018 at 8:56 AM