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Product and Course Information

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Excel: Is there a deadline to book my course?

There is no deadline as such to book the Excel courses since there are no exams. However these courses typically take place in February, March and October a...

Fri, 16 Nov, 2018 at 10:53 AM
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Excel: Do I need to book time off work for my course?

It depends on your working day, but it's likely as Excel courses take place during weekdays 9am-5pm.

Fri, 16 Nov, 2018 at 10:53 AM
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Excel: What study methods are available to me?

We only offer Classroom based learning on the Excel courses.

Fri, 16 Nov, 2018 at 10:54 AM
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Excel: Once you have enrolled on a course, what happens next?

Once payment has been taken, this is passed onto the order processing team who will send out a confirmation email (outlining further course details and othe...

Fri, 16 Nov, 2018 at 10:54 AM
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Excel: I've placed an order / enrolled but have made an error. How do I change this?

Please call our customer service team on 02079203060 or email us at citybookings@kaplan.co.uk, where the issue will be looked in to or an alternative solutio...

Fri, 16 Nov, 2018 at 10:55 AM
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Excel What time do weekday classes start / stop?

Our weekday classes typically start at 9am and finish at 5pm.

Fri, 16 Nov, 2018 at 10:56 AM
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Excel: When will I receive my joining instructions?

These are typically sent a week before the classroom sessions commence and will confirm the time, date and location of the sessions.

Fri, 16 Nov, 2018 at 10:56 AM